[ 28.05.08 ]
In July 2004 and again in 2005, the company was awarded the ‘most improved transporter’ for Honda by the European President of Honda at the Honda Transport Forum in Ghent.

Our customers demand a very high level of service and it is this service and commitment that FT Groupage would be providing to your company.

[ 14.03.08 ]
Due to consistent growth and increased demand, it was in October, 2005 that we relocated our Birmingham depot to large modern unit very close to the motorway network (one mile from J2 on M5).  This well-equipped depot has dramatically increased our efficiency and our ability to get the job done. 

Because providing a good quality customer service is so important to you, we want you to know exactly where your consignment is at any time.

If you choose, you can arrange with your personal account manager to have regular email updates who will be happy to provide you with the progress of your freight at any time

Or, you can use our innovative Point of Delivery (POD) tracking system, accessible via the internet at any time, giving you complete access to every step of your consignments journey.

As soon as your consignment is picked up, it’s assigned a unique reference number which allows you to track where you product is up to its final destination. This can be tracked online 24 hours a day seven days a week. You always know exactly what’s going on and it’s 100% accurate. Each consignment is assigned a unique password so only you can access your goods which mean it’s 100% safe.

Our POD system is completely user friendly and simply to use, allowing you to always track your order with the click of a button.

Staff/Personnel
Our Customer Relations Team collect instructions via email, fax or over the phone and then instigate the service process to achieve the required delivery time.  Checks and measures are built into our systems to ensure that errors and anomalies are kept to the absolute minimum.

ENTER POD SYSTEM

Note: We have launched our new POD system today (15th June 2009). If you have any problems using the new system please call 0121 544 8843 or email salesteam@ftgroupage.com