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[ 28.05.08 ]
In July 2004 and again in 2005, the company was awarded the ‘most improved transporter’ for Honda by the European President of Honda at the Honda Transport Forum in Ghent.
Our customers demand a very high level of service and it is this service and commitment that FT Groupage would be providing to your company. |
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[ 14.03.08 ]
Due to consistent growth and increased demand, it was in October, 2005 that we relocated our Birmingham depot to large modern unit very close to the motorway network (one mile from J2 on M5). This well-equipped depot has dramatically increased our efficiency and our ability to get the job done. |
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FT Groupage is responsive to its customers needs and offers the following services as standard. If you have specific requirements that are not covered below, we are happy to discuss these and will most probably be able to facilitate them. To speak to one of our dedicated account managers, please call 0121 544 8843.
Standard Services
All of the services listed below are offered as standard to all our customers, whatever your requirements, we can help. |
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Groupage
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We act as a single collection point for group shipping, helping you streamline your deliveries. |
Daily Collections
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Available across the UK by designated vehicles.
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Storage and Warehousing
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Single point delivery and storage at our Birmingham depot for onward shipping. |
Home delivery
Note : This is a business to business service, we do not provide domestic services such as Home Removals or Courier Services. |
We offer a full B2B home delivery service, including:
- Two and four man delivery crews with specialist delivery equipment.
- Delivery to room of choice and unpacking.
- Dry and wet fitting by delivery crews.
All deliveries are pre-advised and can be delivered within a set timescale. |
| Next day delivery |
This is provided as standard. |
| Express service |
Next day, specified early morning deliveries are available |
| Full load / part load service |
Door-to-door full load and part service available to all markets. |
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Customer Service Systems & Technology
FT Groupage prides itself on using the latest technology & systems to ensure a smooth, hassle-free experience for all customers |
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Online POD system
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Advanced online Track-and-trace facility to check on delivery status, all customers receive a private login so they can view their consignment information instantly & effortlessly. |
EDI
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Electronic Data Interchange System allowing the electronic transfer of information for faster and more efficient service.
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Outsource Call Centre
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FT Groupage acts as your call centre, organising and arranging deliveries on your behalf; this effectively enables you to fully outsource your logistic requirements. |
| KPI’s. |
Provision of daily/weekly key performance indicator reports. |
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